IATA Airport Emergency Response Awareness (e-learning)

 What you will learn

Upon completing this course you will have the skills to:

• Describe responsibilities, roles and functions of organizations involved in responding to emergencies or crises
• Describe the basic Humanitarian Response facilities provided at airports
• Recognize fundamental needs and requirements of directly affected persons and demonstrate empathetic communications
• Act as trustable member of the “airport community” in the initial hours following an occurrence
• Explain the most common used definitions, abbreviations and terminology
• Differentiate between “response”, “recovery” and “Business Continuity”

Course content

• Emergency and Crisis Management Fundamentals
• Types and phases of emergencies
• Responsibilities, roles and tasks
• Immediate Accident Response
• Recovery and Business Continuity
• Humanitarian Response

Who should attend

This course is recommended for:

• All Airport Operators’ personnel
• Airline Station Staff
• All Ground Service Providers’ personnel
• Agencies such as Rescue and Fire Fighting,
• Police, Security, Medical Services

Certificate awarded

Upon successful completion of the exam/assessment, you will be awarded an IATA Certificate that you can print for your records.

Exam/Assessment information

Please read the General Information on Self-study exams.

• Delivery method: Unsupervised online-based exam. Assessment can be taken at any time at your convenience.
• Format: 30 multiple-choice questions
• Time allowance: 1.5 hours
• Passing grade: 70% correct answers
• Distinction: 90% correct answers
• Number of exam/assessment attempts: 2

Important note: The exam/assessment should be accessed after you have completed the course module. Once you have started the assessment you can no longer access the course module.

COURSE PRICE: 79 USD