This course will provide you with the fundamental knowledge needed to work with Quality Management Systems (QMS). It is designed to equip you with the basic knowledge on quality, QMS, ISO and the latest trends in integrated management systems. You will develop the necessary know-how and confidence required to help your organization build or improve their QMS and thereby increase the organization’s ability to identify, measure, control and improve its effectiveness.
Course Code: SAC003ELEN01
Group discounts
Considerable discounts are available for multiple purchases (30+ users) of this course.
To simplify company-wide implementation, you can also host this e-learning course on your company’s Learning Management. Please contact us for more information.
What you will learn
Upon completing this course, you will have the skills to:
Outline the evolution of quality and the ISO 9000 Quality Management Standards
Summarize the plan-do-check-act (PDCA) methodology
Relate the 7 Principles of Quality Management to actionable behaviors
Highlight IATA’s common approach to quality assurance in IOSA, ISAGO and ISSA
Explain the concept of Just Culture
Course content
The key topics that are covered during this course include:
The evolution of quality and ISO
Quality management methodologies
Structure and content of an ISO-compliant Quality Assurance program
IATA’s approach to quality using IOSA, ISAGO, and ISSA
Just Culture
Who should attend
This course is recommended for:
Entry-level practitioners in quality and audits
Certificate awared
Upon successful completion of the assessment, you will be granted an Award that you can print for your records.
Method: Unsupervised online exam The exam/assessment can be taken at any time at your convenience.
Format: 20 multiple-choice questions
Time allowance: 75 minutes
Passing grade: 70% correct answers
Number of assessment attempts: 2
Important note: The assessment should be accessed after you have completed the course module. Once you have started the assessment you can no longer access the course module.
Quality Management Systems (QMS) Fundamentals
This course will provide you with the fundamental knowledge needed to work with Quality Management Systems (QMS). It is designed to equip you with the basic knowledge on quality, QMS, ISO and the latest trends in integrated management systems. You will develop the necessary know-how and confidence required to help your organization build or improve their QMS and thereby increase the organization’s ability to identify, measure, control and improve its effectiveness.
Course Code: SAC003ELEN01
Group discounts
Considerable discounts are available for multiple purchases (30+ users) of this course.
To simplify company-wide implementation, you can also host this e-learning course on your company’s Learning Management. Please contact us for more information.
Upon completing this course, you will have the skills to:
The key topics that are covered during this course include:
This course is recommended for:
Upon successful completion of the assessment, you will be granted an Award that you can print for your records.
Assessment information
Please read the General Information on Self-study exams.
Important note: The assessment should be accessed after you have completed the course module. Once you have started the assessment you can no longer access the course module.