Passenger and travel document check assessment skills are essential for Passenger Agents, as all passengers must carry and present the documents prescribed by the countries of transit and destination. Abuse of Entry Regulations and Identity are linked to illegal immigration and other crime, including terrorism therefore, Governments require these controls to monitor entry into their jurisdiction and consequently, introduce penalties on airlines carrying inadequately documented passengers.
Airlines and ground handlers can be saved from costly delays and penalties by ensuring that their employees are adequately trained to recognize impersonation or counterfeit or forged travel documents. Based on the latest trends and industry best practices, this course provides tools to identify forged documents and potentially disruptive passengers.
Course Code: GOC010ELEN01
Group discounts
Considerable discounts are available for multiple purchases (30+ users) of this course.
To simplify company-wide implementation, you can also host this e-learning course on your company’s Learning Management. Please contact us for more information.
What you will learn
Upon completing this course, you will have the skills to:
Recognize critical aviation security and illegal immigration dimension in documentation control
Observe the drivers behind document forgery and measure their impact on operations
Outline multiple document types and their security features
Apply control and assessment techniques during check-in and boarding
Apply Level-1 control and assessment techniques during the departure process
Examine entry visa, health and vaccination requirements
Course content
The key topics that are covered during this course include:
Types of travel documents and historical information
Key drivers behind the misuse and attempts of unauthorised entry
The risk for aviation industry
Level 1 Checks for passenger agents
Visa, health and other entry requirements
Who should attend
This course is recommended for:
Passenger handling agents
Airline and Terminal staff working at the airport
Certificate awared
Upon successful completion of the assessment, you will be granted an Award that you can print for your records.
Method: Unsupervised online exam The exam/assessment can be taken at any time at your convenience.
Format: 10 multiple-choice questions
Time allowance: 45 minutes
Passing grade: 70% correct answers
Number of assessment attempts: 2
Important note: The assessment should be accessed after you have completed the course module. Once you have started the assessment you can no longer access the course module.
Travel Document and Entry Requirement Checks
Passenger and travel document check assessment skills are essential for Passenger Agents, as all passengers must carry and present the documents prescribed by the countries of transit and destination. Abuse of Entry Regulations and Identity are linked to illegal immigration and other crime, including terrorism therefore, Governments require these controls to monitor entry into their jurisdiction and consequently, introduce penalties on airlines carrying inadequately documented passengers.
Airlines and ground handlers can be saved from costly delays and penalties by ensuring that their employees are adequately trained to recognize impersonation or counterfeit or forged travel documents. Based on the latest trends and industry best practices, this course provides tools to identify forged documents and potentially disruptive passengers.
Course Code: GOC010ELEN01
Group discounts
Considerable discounts are available for multiple purchases (30+ users) of this course.
To simplify company-wide implementation, you can also host this e-learning course on your company’s Learning Management. Please contact us for more information.
Upon completing this course, you will have the skills to:
The key topics that are covered during this course include:
This course is recommended for:
Upon successful completion of the assessment, you will be granted an Award that you can print for your records.
Assessment information
Please read the General Information on Self-study exams.
Important note: The assessment should be accessed after you have completed the course module. Once you have started the assessment you can no longer access the course module.