The aircraft servicing and ground handling basics you need to start a career on the ramp. Ramp handling services ensure the efficient turnaround of aircraft so that flights stay on schedule. This course offers an introduction to ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the ramp. Whether you are new to the industry or a recent recruit, this course provides a solid foundation for further professional development in the field of ground operations.
Course Code: GOC006EBEN01
What you will learn
Upon completing this course you will have the skills to:
The ground operations working environment
Standard ramp operations terminology
The departments of an airport and how they work together
Basic safety and security for efficient operations
Procedures for key aircraft ground servicing tasks
IATA Airport Handling Manual and IATA Ground Operations Manual standards
Course content
The key topics that are covered during this course include:
Introduction to the airside environment and airport ramp services
Aircraft characteristics and turnaround plan
Cleaning, catering and other services
Ground service equipment
Standard operating procedures
Airside safety
Ramp security awareness
Future developments in the sector of ramp services
Supporting materials
This course covers the many aspects of below the wing operations for which IATA has developed recommended industry standards and procedures, as detailed in the IATA Ground Operations Manual (IGOM). Therefore, the IGOM has been included in the study kit, as it is an indispensable field publication that you will refer to throughout this course and in your day-to-day duties.
Airport Ramp Services with IGOM
The aircraft servicing and ground handling basics you need to start a career on the ramp. Ramp handling services ensure the efficient turnaround of aircraft so that flights stay on schedule. This course offers an introduction to ramp services as well as the ground handling standards and safety requirements you need to know to work safely on the ramp. Whether you are new to the industry or a recent recruit, this course provides a solid foundation for further professional development in the field of ground operations.
Course Code: GOC006EBEN01
Upon completing this course you will have the skills to:
The key topics that are covered during this course include:
Supporting materials
This course covers the many aspects of below the wing operations for which IATA has developed recommended industry standards and procedures, as detailed in the IATA Ground Operations Manual (IGOM). Therefore, the IGOM has been included in the study kit, as it is an indispensable field publication that you will refer to throughout this course and in your day-to-day duties.
The study kit includes:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants successfully passing the final exam.
Exam information
Please read the information about Online Exams with Remote Supervision (OERS).