IATA Airport Ramp Services with IGOM (partner-taught or self-study)

What you will learn

Upon completing this course you will have the skills to:

• The ground operations working environment
• Standard ramp operations terminology
• The departments of an airport and how they work together
• Basic safety and security for efficient operations
• Procedures for key aircraft ground servicing tasks
• IATA Airport Handling Manual and IATA Ground Operations Manual standards

Course content

The key topics that are covered during this course include:

•  Introduction to the airside environment and airport ramp services
•  Aircraft characteristics and turnaround plan
•  Cleaning, catering and other services
•  Ground service equipment
•  Standard operating procedures
•  Airside safety
•  Ramp security awareness
•  Future developments in the sector of ramp services

Supporting materials

This course covers the many aspects of below the wing operations for which IATA has developed recommended industry standards and procedures, as detailed in the IATA Ground Operations Manual (IGOM). Therefore, the IGOM has been included in the study kit, as it is an indispensable field publication that you will refer to throughout this course and in your day-to-day duties.

The study kit includes:

• The Airport Ramp Services course book
• The latest IATA Ground Operations Manual (IGOM), in e-book format. The IGOM represents a value of $141 included in the price of this course!

Who should attend

This course is recommended for:

• Anyone interested in pursuing a career with an airline or ground service provider
• Recently recruited airline, airport and ground handling staff

Certificate awarded

An IATA Certificate of Completion is awarded to participants successfully passing the final exam.

Exam information

Please read the information about Online Exams with Remote Supervision (OERS), and check the Course Edition List for Exams (pdf) when booking your exam.

• Method: Online exam with remote supervision (OERS)
• Format: 100 multiple-choice questions. Closed course book exam.
• Time Allowance: 3 hours
• Passing Grade: 60% correct answers
• Distinction Grade: 90% correct answers
• Number of exam attempts: 2

This course is a step toward earning an IATA Diploma in:

Airport Operations Foundation Diploma (self-study)

This Diploma is designed to address the audience of prospective Airport and Ground Operations professionals. The variety of available courses gives the opportunity to identify the key areas required to be able to perform task safely and efficiently.

COURSES PRICE: USD 470 (e-book) / USD 495 (printed)