IATA Diversity and Inclusion (e-learning)

What you will learn

Upon completing this course you will have the skills to:

• Define Diversity and Inclusion in relation to the workplace
• Recognize the importance and benefits of diversity and inclusion practices to the airline industry
• Compare and contrast diversity and inclusion programs in airlines
• Define how diversity and inclusion programs can be embedded into the corporate culture

Course content

• Definition of Diversity and Inclusion
• Diversity and Inclusion programs within the airline environment
• Case study: Women in Aviation - easyJet
• Case study: Changing policy to allow cultural tattoos for frontline employees at Air New Zealand
• Embedding diversity and inclusion practices into the corporate culture

Activities

• Case studies
• Self-assessment
• Research

Who should attend

This course is recommended for:

• HR Managers
• Team Leaders
• Professionals interest in what the aviation industry is doing regarding L&D

Certificate awarded

Upon successful completion of the exam/assessment, you will be awarded an IATA Certificate that you can print for your records.

Exam/Assessment information

Please read the General Information on Self-study exams.

• Delivery method: Unsupervised online-based exam. Assessment can be taken at any time at your convenience.
• Format: 5 multiple-choice questions
• Time allowance: 20 minutes
• Passing grade: 60% correct answers
• Distinction: 90% correct answers
• Number of exam/assessment attempts: 1

Important note: The exam/assessment should be accessed after you have completed the course module. Once you have started the assessment you can no longer access the course module.

COURSE PRICE: 50 USD