IATA Quality Management Systems (QMS) Fundamentals - eLearning
What you will learn
Upon completing this course you will have the skills to:
- Outline the evolution of quality and the ISO 9000 Quality Management Standards
- Summarize the plan-do-check-act (PDCA) methodology
- Relate the 7 Principles of Quality Management to actionable behaviors
- Highlight IATA’s common approach to quality assurance in IOSA, ISAGO and ISSA
- Explain the concept of Just Culture
Course content
- The evolution of quality and ISO
- Quality management methodologies
- Structure and content of an ISO-compliant Quality Assurance program
- IATA’s approach to quality using IOSA, ISAGO, and ISSA
- Just Culture
Who should attend
This course is recommended for:
- Entry-level practitioners in quality and audits
Certificate awarded
- Upon successful completion of the exam, you will be awarded an IATA e-Certificate.
Exam information
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- Exam Format: Multiple Choice questions
- Number of questions: 20
- Time Allowance: 75 minutes
- Passing Grade: 70% correct answers
- Number of exam attempts: 2
Egyptian Aviation Services EAS provide a unique and highly learner centered experience for students looking to forge a career in the Aviation
Our Training Center and our Instructors are authorized by the Egyptian Civil Aviation Authority ECCA